This was the first time for purchasing through the Renewed website, not Deals, and I was more than impressed. To buy a Samsung S24 Ultra with 512G, for under $1.5K; where most telecom carriers are charging you up to $3.2K for the same through contract, is beyond belief. The phone I received was absolutely brand new, never ever having had the screen protector removed, although I suspect the box may have been opened before, but nothing was touch nor disturbed in the packaging. And a super nice surprise was to find a bonus super-fast charger included --45W, new, that was not advertised as part of the deal I was partaking in. Setup was super fast, and full warranty was issued directly by Samsung upon signing into my Samsung account for setup. Battery arrived charged at 85% out of the box.I could not be more pleased with my purchase, and will use the Renewed website again for any major purchases in electronics.